Outlook 2013, perform the following steps:ģ. Option: Root folder path, this should just show "Inbox" File > Account Settings > Account Settings…ĥ. To set the root folder path for your IMAP account:ġ. Unfortunately, Outlook doesn’t detect this automatically but you can set it manually.
Below are some common techniques you can try to resolve these kinds of issues. There could be a number of possible issues related to a mailbox not syncing properly when using Outlook 2013.
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